Refund policy
Potekglass Return & Refund Policy
At Potekglass, we're committed to ensuring you have a great experience with our products and services. Please review our updated return and refund policies below.
Product Purchases
- All Sales Final: All purchases made in-store and online are final, including art supplies, tools, and custom orders. Due to the nature of our products, we do not offer returns or refunds once a sale is completed.
Class Cancellations & Rescheduling
- Free Cancellations: Cancel your class registration for a full refund if you notify us 31 days or more before the scheduled class date.
- Rescheduling Fee: For cancellations made 30 days or fewer before the class date, a $55 rescheduling fee applies. This fee allows you to apply your original payment as credit toward a future class.
- Multi-Session Courses: For longer courses, cancellations and rescheduling require 30 days' notice. If canceled within 30 days, the rescheduling fee applies.
Gift Certificates
- Gift certificates are non-refundable but can be used toward any class, supplies, or services offered at Potekglass.
Need Assistance?
If you have questions about our return and refund policy, please reach out. We’re here to help!
Contact Information
Phone: 612-281-7243
Email: info@potekglass.com
Store Hours
Tuesday - Saturday: 10 AM - 5 PM
Thursday: Open until 8 PM
Closed on Sundays and Mondays
Thank you for supporting Potekglass!